Fundamentals of Business Intelligence (FBI) Practice Exam

What impact does observing non-verbal cues in a group setting have on team formation?

1. It fosters open communication

2. It may indicate discomfort or disengagement

3. It helps in conflict resolution

4. It confirms decision-making authority

The correct answer is: It may indicate discomfort or disengagement

Observing non-verbal cues in a group setting provides valuable insights into the feelings and attitudes of team members, which can significantly affect team dynamics. When individuals exhibit non-verbal signals such as crossed arms, lack of eye contact, or fidgeting, these behaviors can indicate discomfort, disengagement, or a lack of interest in the group’s activities. Identifying such signs early can alert team leaders or members to issues that may need addressing to improve cohesion and encourage participation. While the other choices also illustrate potential effects of non-verbal cues, option B specifically highlights the critical role that these signals play in understanding individual engagement levels within the team. By recognizing discomfort or disengagement, a leader can take steps to enhance the atmosphere, encourage participation, and foster a more inclusive and supportive group environment. This proactive acknowledgment aids in maintaining team morale and productivity in the long term.